KNVEX — DISCLAIMER

Effective Date: August 19, 2026Last Updated: August 19, 2026Platform: KNVEXWebsite: knvex.com

This Disclaimer governs the use of the KNVEX mobile application, website knvex.com, and related Platform services.

By accessing or using KNVEX, you acknowledge and agree to the terms of this Disclaimer together with the KNVEX Terms & Conditions and Privacy Policy.

1. Purpose of KNVEX

KNVEX is a digital listing, discovery, and connection platform. The primary purpose of KNVEX is to allow users to:

  • publish listings;
  • discover listings;
  • search for equipment, machinery, vehicles, tools, and services;
  • view information supplied by other users; and
  • contact other users directly.

KNVEX does not, unless expressly stated for a particular service, itself provide, sell, rent, lease, hire, manufacture, deliver, repair, operate, inspect, or maintain the goods or services listed by users.

2. KNVEX Is Not a Party to User Transactions

Any transaction, arrangement, agreement, rental, lease, hiring, sale, service engagement, payment, advance payment, deposit, or other commercial relationship formed after users connect through KNVEX is an independent transaction between the relevant users.

KNVEX is not automatically a:

  • seller;
  • buyer;
  • owner;
  • renter;
  • hirer;
  • service provider;
  • agent;
  • broker;
  • representative;
  • guarantor;
  • insurer;
  • payment party; or
  • contractual party

to any such arrangement. Unless expressly stated otherwise, no agreement between users creates a contractual relationship between the user and KNVEX merely because the users discovered each other through the Platform.

3. KNVEX Does Not Guarantee Leads or Business

Listing an item, machine, vehicle, tool, or service on KNVEX does not guarantee:

  • any lead;
  • any phone call;
  • any enquiry;
  • any customer;
  • any booking;
  • any rental;
  • any sale;
  • any hiring;
  • any response from another user;
  • any income;
  • any profit;
  • any particular number of views;
  • any particular number of contacts; or
  • any successful transaction.

A user who publishes a listing must not interpret the Platform as a guarantee of customer acquisition or business generation. Similarly, a user searching for an item or service must not assume that a suitable listing will necessarily be available, genuine, affordable, nearby, or responsive.

KNVEX shall not be responsible merely because a user did not receive the expected number of leads, enquiries, customers, bookings, rentals, sales, or revenue, to the maximum extent permitted by applicable law.

4. User-Generated Information

Most listing information displayed on KNVEX may be provided directly by users. Such information may include:

  • equipment details;
  • machine specifications;
  • photographs;
  • videos;
  • location;
  • price;
  • availability;
  • contact details;
  • service descriptions;
  • ownership claims; and
  • other statements made by the listing user.

KNVEX does not, merely by displaying such information, represent that it is true, accurate, complete, current, lawful, or independently verified. Users are responsible for independently evaluating information before relying upon it.

5. No Ownership Verification

Unless KNVEX expressly identifies a particular listing as independently verified, KNVEX does not guarantee that the person posting a listing:

  • owns the equipment;
  • possesses the equipment;
  • has authority to rent or sell it;
  • has authority to provide the advertised service;
  • has valid licences or permissions;
  • has valid insurance;
  • has lawful title; or
  • is legally authorized to enter into the proposed transaction.

Users should independently verify ownership, identity, authorization, documents, and other relevant information before proceeding.

6. No Equipment Inspection or Quality Guarantee

KNVEX does not generally physically inspect, test, certify, repair, maintain, or assess machinery, vehicles, equipment, tools, or other items listed by users. Accordingly, KNVEX does not guarantee:

  • mechanical condition;
  • operational condition;
  • safety;
  • performance;
  • age;
  • mileage;
  • maintenance history;
  • service history;
  • authenticity;
  • specifications;
  • efficiency;
  • availability of spare parts;
  • fitness for a particular purpose; or
  • suitability for the user's requirements.

Users should inspect and, where appropriate, professionally assess equipment before entering into an agreement.

7. No Service Quality Guarantee

Where users advertise services on KNVEX, the relevant service provider is solely responsible for the service it provides. KNVEX does not guarantee:

  • quality of work;
  • skill or qualifications;
  • experience;
  • timing;
  • availability;
  • result;
  • workmanship;
  • materials used;
  • pricing;
  • warranties;
  • refunds; or
  • compliance by the service provider with any particular standard.

Users should independently verify qualifications, licences, references, scope of work, pricing, and other relevant matters.

8. Prices and Availability

Prices, rental charges, service charges, availability, schedules, locations, and other listing information may change at any time. A price or availability displayed on KNVEX should not automatically be treated as a final binding quotation from KNVEX.

Users should confirm the current price, availability, terms, duration, deposit, cancellation conditions, taxes, and other commercial terms directly with the relevant listing owner or service provider.

9. Offline Meetings

Users may choose to meet physically after connecting through KNVEX. Such meetings are undertaken by the users at their own discretion and subject to applicable law. KNVEX does not control:

  • the location of a meeting;
  • the identity of the person attending;
  • the circumstances of the meeting;
  • the equipment shown;
  • the statements made during the meeting; or
  • the conduct of either party.

Users should take reasonable precautions when meeting someone they first encountered online.

10. Payments and Financial Transactions

Unless a specific KNVEX feature expressly states otherwise, KNVEX does not:

  • hold user money;
  • act as an escrow service;
  • guarantee payments;
  • guarantee refunds;
  • collect rental amounts on behalf of users;
  • guarantee deposits;
  • guarantee advance payments; or
  • guarantee performance after payment.

Users are solely responsible for evaluating the safety and legitimacy of any payment they choose to make. KNVEX is not responsible, to the maximum extent permitted by applicable law, for losses arising from direct user-to-user payments, including advance payments, deposits, rental payments, purchase payments, cash payments, UPI payments, bank transfers, failed refunds, unpaid amounts, or payment disputes.

Users should independently verify the recipient before transferring funds.

11. Fraud, Scams and Misrepresentation

KNVEX does not guarantee that every account, listing, phone number, photograph, identity, ownership claim, or statement submitted by users is genuine. Users must remain alert to possible fraud or scams. Examples of potentially suspicious activity include:

  • requests for unusual advance payments;
  • requests to disclose OTPs or passwords;
  • impersonation;
  • fake documents;
  • unusually low prices;
  • false ownership claims;
  • pressure to pay immediately; or
  • requests to move communications to suspicious channels.

Users should exercise independent judgment and report suspicious listings or activity to KNVEX through the available reporting mechanism.

12. Damage, Breakdown, Loss or Theft

KNVEX does not take physical possession or operational control of equipment merely because it is listed on the Platform. Therefore, to the maximum extent permitted by applicable law, KNVEX is not responsible for disputes relating to:

  • machine breakdown;
  • equipment failure;
  • accidental damage;
  • theft;
  • loss;
  • misuse;
  • improper operation;
  • unauthorized use;
  • maintenance;
  • repairs;
  • fuel;
  • transportation;
  • towing;
  • downtime;
  • replacement costs; or
  • financial losses associated with the equipment.

Responsibility between the users must be determined according to their agreement and applicable law.

13. Accidents, Injury and Property Damage

Any use, operation, transportation, loading, unloading, driving, installation, or physical handling of equipment is undertaken by the relevant users and persons under their control. KNVEX does not control how equipment is used.

To the maximum extent permitted by applicable law, KNVEX is not responsible for third-party claims arising from accidents, injury, death, property damage, unsafe operation, negligent operation, traffic incidents, workplace incidents, equipment misuse, or other physical events occurring between users.

Nothing in this Disclaimer excludes or limits liability that cannot legally be excluded or limited under applicable law.

14. No Professional, Legal, Financial or Safety Advice

Information displayed on KNVEX should not be treated as professional:

  • legal advice;
  • financial advice;
  • tax advice;
  • insurance advice;
  • mechanical advice;
  • engineering advice;
  • safety certification; or
  • professional inspection.

Users should obtain appropriate professional advice where required.

15. Search Results and Platform Information

Search results, categories, recommendations, distance calculations, ranking, filters, and other Platform outputs may depend on information supplied by users, location information, availability, search terms, technical factors, Platform algorithms, third-party services, and other operational factors.

KNVEX does not guarantee that search results are always complete, current, error-free, or suitable for a particular purpose.

16. Third-Party Services

KNVEX may use or link to third-party services such as:

  • maps;
  • cloud providers;
  • advertising services;
  • communication systems;
  • analytics providers;
  • payment services where applicable; and
  • other external technologies.

Third-party services may be subject to their own terms and policies. KNVEX does not control independent third-party services and, except where liability cannot legally be excluded, is not responsible for their independent acts, omissions, availability, policies, or performance.

17. Platform Availability

KNVEX aims to provide reliable Platform access but does not guarantee that the Platform will always be available, uninterrupted, error-free, secure, or free from technical failures. Temporary interruption may occur due to maintenance, updates, server problems, network problems, cybersecurity incidents, third-party service failures, natural disasters, government actions, force majeure events, or other circumstances outside reasonable control.

18. User Responsibility

Every user remains responsible for making their own decisions. Before entering into a transaction, users should independently verify, where relevant:

  • identity;
  • ownership;
  • documents;
  • licences;
  • permits;
  • insurance;
  • equipment condition;
  • service capability;
  • price;
  • availability;
  • location;
  • payment terms;
  • deposit;
  • rental terms;
  • cancellation terms;
  • damage responsibility; and
  • applicable legal requirements.

KNVEX does not replace the user's own due diligence.

19. Content and Listing Removal

KNVEX may remove, restrict, hide, disable, or suspend listings or accounts where permitted or required because of violation of Platform Terms, suspected fraud, unlawful content, security concerns, user complaints, intellectual-property complaints, governmental or court directions, applicable intermediary obligations, or other legitimate legal or operational reasons.

Removal or retention of a listing should not be interpreted as a guarantee of its legitimacy, accuracy, quality, or safety.

20. Intermediary and Third-Party Content

Where KNVEX qualifies as an intermediary under applicable Indian law, it may rely upon protections available to intermediaries for eligible third-party information subject to statutory conditions and applicable due-diligence obligations.

Section 79 of the Information Technology Act, 2000 provides conditional exemption from liability for certain third-party information, data, or communication links, subject to the requirements of the provision.

KNVEX does not claim exemption from liability for its own acts or omissions where such exemption is unavailable under applicable law. KNVEX will follow applicable intermediary obligations, including applicable due-diligence and grievance procedures.

21. No Waiver of Mandatory Legal Rights

Nothing in this Disclaimer, the Terms & Conditions, or any other KNVEX policy is intended to:

  • exclude liability that cannot legally be excluded;
  • remove mandatory consumer rights;
  • prevent lawful statutory remedies;
  • override a binding court or government authority; or
  • contract out of any mandatory provision of applicable Indian law.

If any provision of this Disclaimer is found unenforceable, the remaining provisions shall continue to apply to the maximum extent permitted by law.

22. Limitation of Liability

To the maximum extent permitted by applicable law, KNVEX and its lawful operators, personnel, contractors, and service providers shall not be liable for losses arising primarily from:

  • third-party listings;
  • third-party statements;
  • third-party conduct;
  • user-to-user negotiations;
  • user-to-user agreements;
  • user-to-user payments;
  • failure to obtain a lead;
  • failure to obtain a customer;
  • failure to complete a transaction;
  • equipment condition;
  • equipment breakdown;
  • equipment damage;
  • theft;
  • accidents;
  • service quality;
  • inaccurate user information;
  • fraud committed by another user;
  • loss of expected profits;
  • loss of business opportunities;
  • indirect losses; or
  • consequential losses,

except to the extent that such exclusion or limitation is prohibited by applicable law or arises from liability that cannot legally be excluded.

23. No Guarantee of Safety or Legality

The appearance of any listing, person, business, equipment, service, telephone number, photograph, document, or other content on KNVEX does not by itself mean that KNVEX has certified, approved, endorsed, inspected, or guaranteed it. Users must conduct their own due diligence.

24. Reporting Problems

If you believe a listing or user violates applicable law, Platform rules, or user safety requirements, you should report the issue through KNVEX's available reporting or grievance mechanism. Relevant information and evidence may be provided where appropriate. KNVEX may take action in accordance with applicable law and its policies.

25. Governing Law

This Disclaimer is governed by the applicable laws of India. Any mandatory rights, protections, remedies, or jurisdictional requirements under Indian law shall continue to apply.

26. Jurisdiction

Subject to applicable law and any court or forum whose jurisdiction cannot legally be excluded, disputes concerning this Disclaimer and KNVEX shall be subject to the jurisdiction of the competent courts at Raipur, Chhattisgarh, India, to the extent such jurisdiction clause is legally enforceable.

27. Relationship with Other KNVEX Policies

This Disclaimer should be read together with:

  • KNVEX Privacy Policy;
  • KNVEX Terms & Conditions; and
  • any other policy expressly published by KNVEX.

In the event of a conflict, mandatory applicable law shall prevail.

28. Contact Information

Platform

KNVEX

Website

knvex.com

Official Email

contactknvex.com519@gmail.com

Official Address

Ambikapur, District Surajpur, Chhattisgarh, India

Grievance Officer

Shivnarayana

Designation

Grievance & Compliance Officer

IMPORTANT USER NOTICE

  • KNVEX is a digital platform that primarily helps users discover listings and connect with other users.
  • KNVEX does not guarantee leads, customers, rentals, sales, bookings, income, profit, availability, response, or successful transactions.
  • KNVEX does not generally own, possess, inspect, test, operate, repair, rent, sell, or guarantee the equipment or services listed by users.
  • Any decision to contact another user, meet physically, inspect equipment, negotiate, make a payment, rent, hire, purchase, or enter into an agreement is made by the relevant users themselves and should be based on their own independent verification and judgment.
  • Nothing in this Disclaimer is intended to remove or limit any liability, right, or remedy that cannot legally be excluded under applicable law.